Returns & Exchanges
At CCS, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack Your Items
Securely place the products in their original packaging, ensuring all tags are attached and the items are in unused, resaleable condition.
- 3.Ship the Package
Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and processes your return, a refund will be issued to your original payment method within 5 to 7 business days.